8c88's Privacy Policy
We treat your personal information with the utmost importance. This policy explains in detail what information is collected, how it is kept secure, and what your rights are.
About This Policy
8c88 is a trusted online betting and casino platform for players in Bangladesh. When you use our site, you are required to provide certain personal information. This privacy policy explains how 8c88 collects, stores, uses, and shares that information with third parties (where applicable).
By using this site and registering an account, you will be considered to have given your consent to the terms of this policy. We may update this policy from time to time; in that case, the "Last updated" date on this page will change.
If you have any questions, contact us at [email protected]. Our support team provides service in both Bengali and English, 24/7.
What Information We Collect
When registering on the 8c88 platform and using its services, we may collect the following categories of personal information.
1.1 Identity Information
- Full name and date of birth (for age verification)
- National ID card or passport number (for identity verification)
- Current address
- Phone number
- Email address
1.2 Financial Information
- bKash, Nagad, or Rocket mobile banking number
- Bank account details (for bank transfers)
- Transaction history — records of deposits and withdrawals
1.3 Activity Information
- Betting and gaming history
- Login time and session duration
- Features and pages used on the platform
- Records of communications made with customer support
1.4 Technical Information
- IP address and device type
- Browser version and operating system
- Cookie and session data
How Information Is Collected
8c88 collects your information through various methods.
2.1 Information Provided Directly
When you create an account on 8c88, update your profile, request a deposit or withdrawal, or contact customer support — you are providing information directly to us.
2.2 Automatically Collected Information
Our servers automatically log certain technical information — such as IP address, browser details, and page visit records. This information is used to ensure the security and performance of the platform.
2.3 Information Received from Third Parties
For the purposes of identity verification and prevention of financial fraud, we may receive limited information from trusted third-party verification service providers when necessary.
Purpose of Using Information
8c88 uses the information you provide only for specific and legitimate purposes.
3.1 Account Management
Your information is used to create, verify, and manage your account. Confirming that you are at least 21 years of age is part of our responsibility.
3.2 Processing Financial Transactions
Financial information is essential to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800.
3.3 Security & Fraud Prevention
Information is analysed to protect accounts, detect suspicious activity, and prevent money laundering.
3.4 Providing Customer Support
When providing 24/7 support via live chat and email, it is necessary to verify your account and transaction details. This helps ensure the quality of service.
3.5 Ensuring Responsible Gaming
Gaming history is analysed to identify potentially problematic behaviour and provide assistance where needed. 8c88 places great importance on responsible play.
3.6 Technical Improvement
Overall usage patterns (without personal identification) are analysed to improve platform performance and keep the user experience smooth.
Data Storage & Security
8c88 uses industry-standard technology to protect your personal information.
4.1 Encryption
All data is transferred using SSL (Secure Sockets Layer) encryption. This ensures that your information cannot be read or altered by anyone while it is being sent over the internet.
4.2 Server Security
Our servers are kept secure through firewalls, anti-intrusion systems, and regular security audits. Only authorised personnel are granted access to the information they need.
4.3 Data Retention Period
Information is retained for as long as your account is active and for the period necessary to meet applicable legal obligations. After a request to close an account, information is deleted or anonymised within a reasonable time, though financial transaction records may be kept for a longer period in accordance with regulatory requirements.
4.4 Password Protection
We never store your password in plain text. Passwords are kept secure using advanced hashing methods. If your password becomes suspicious for any reason, change it immediately and notify us at [email protected].
Sharing Information with Third Parties
8c88 never sells your personal information. Information may be shared in the following limited circumstances.
5.1 Payment Processors
The necessary financial information is shared with bKash, Nagad, Rocket, and banking partners to process deposits and withdrawals. These service providers follow strict security standards.
5.2 Technology Service Providers
It may be necessary to share limited information with game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others), hosting providers, and cybersecurity partners to operate the service. Each of them is bound by confidentiality agreements.
5.3 Legal Obligations
If disclosure of information is required under a court order, a lawful request from a law enforcement agency, or applicable law, 8c88 will comply.
5.4 What Is Never Done
- Information is not sold to marketing agencies
- Personal information is not shared with affiliates or advertisers
- Information is not given to third parties for direct marketing purposes without your permission
Cookies & Tracking Technologies
Cookies are small text files stored in your browser. 8c88 uses cookies for various purposes.
6.1 Essential Cookies
These cookies are essential for maintaining login sessions, security tokens, and the core functionality of the platform. Without them, the site will not be able to function properly.
6.2 Functional Cookies
These cookies are used to remember your preferences (such as language preference), which improves your browsing experience.
6.3 Analytics Cookies
Anonymous (anonymised) statistics are collected to understand which sections of the site are used most. This information cannot directly identify you.
6.4 Cookie Controls
Cookies can be disabled from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Your Rights
You have certain important rights over your personal information that 8c88 respects.
7.1 Right to Know
You can send a request to [email protected] at any time to find out what information we hold about you. We will endeavour to respond within a reasonable time.
7.2 Right to Correction
If there is any error in the information we hold about you, it can be corrected through your account settings or by contacting us.
7.3 Right to Deletion
You may request that your account and associated personal information be deleted. However, financial transaction records and other information subject to legal obligations may need to be retained for a specified period.
7.4 Right to Object to Processing
You may object to the use of your information for specific purposes. However, this may prevent you from using certain services.
7.5 How to Exercise Your Rights
To exercise any of the above rights, email [email protected] directly. Our support team provides service in both Bengali and English, 24/7.
Protection of Minors
8c88 strictly prohibits anyone under the age of 21 from using the platform.
Age is verified at the time of account registration and confirmed through identity document-based verification. If an account belonging to a person under 21 years of age is found, it will be immediately closed and the deposited funds will be handled in accordance with the relevant rules.
We never intentionally collect information from individuals under the age of 18 or 21. If any such instance comes to our attention, the relevant information will be deleted immediately.
Policy Changes
8c88 reserves the right to update this privacy policy at any time. If changes are made, the "Last Updated" date at the top of this page will be revised.
For significant changes, we will attempt to send a notification to your registered email. However, it is your responsibility to visit this page regularly to stay informed about the latest version of the policy.
Continued use of the platform after any policy change will be considered your agreement to the updated policy. If you do not agree with any change, please contact [email protected] to close your account.
Privacy Contact
If you have any questions about this privacy policy, have a request regarding your information, or wish to exercise your rights, please contact our support team.
Support is available 24/7 in Bengali and English via live chat and email.
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